Frequently Asked Questions

A great place to start if you're looking for answers

We've put together a list answers to the most commonly asked questions. If you have a question that is not answered below, please don't hesitate to reach out to us.

The Product

What is Clipboard?

Clipboard is the easiest way to collect signups for your next event.

You can create super easy-to-use signup forms in minutes, and we'll give you a link you can send to anyone you want to sign up.

Send the link out to your email list, Facebook groups, newsletter, or anywhere else, then sit back and relax as the signups roll in. Clipboard takes care of collecting attendee information, and automatically sends out reminders and event information as it approaches.

Future events will also be easier to organize and promote, since you'll have access to the information provided by everyone that has signed up for a previous event. Your own personal "Attendee Database" gives you a list of people who are already likely interested in your next event!

How is Clipboard better than other options out there?

No offense to the 1990's, but we're pretty sure most of the other options out there haven't been updated since then.

Other sites like SignupGenius and Signup.com are clunky, confusing, and littered with ads. Clipboard is simple, clean, and easy-to-use for both event organizers and people signing up.

Simple doesn't mean "basic" though — it means streamlined and easy to use for everyone. You'll find everything you need for organizing your next event all in one place.

Whether it's Thanksgiving Dinner with the family, Parent-Teacher Conferences, a local meet-up, or a large industry conference, Clipboard makes creating signup forms and collecting attendee information simple and easy.

What kind of signup forms can I create?

There are two main types of forms you can create:

1. A timeslot-based form, where attendees choose from a list of time slots (for example a 30-minute slot at 2:30pm next Tuesday), enter their information, and get automatic reminders as the event approaches

2. A "who is bringing what?" form, which allows people to sign up to bring specific items. For example, a list of classroom supplies, individual supplies for a charity project, or camping supplies for an upcoming youth summer camp.

The best part is you can even combine the two.

Can I give other people access to my account?

"Pro" and "Team" accounts allow you to add other event organizers to your account so that you can work together and organize your event quickly and easily, all from one place.

Features

How do automatic reminders work?

When attendees sign up for your event, they provide their email and (optionally) a phone number. When they sign up, and as the event approaches, we automatically send them the event information that you provided, and the details about what they signed up for.

If you want to send additional information or updates prior to the event, you can use the "Group Messaging" feature at any time.

How do online payments work?

We partner with Stripe to provide you with online payment options without any additional fees beyond what they require. In other words, we do not collect a fee beyond what they do.

Stripe's pricing is typically 2.9% + 30¢ per transaction.

Setting up an account with Stripe and connecting it to your Clipboard account is easy. It only takes about 10 minutes and we'll walk you through every step.

What is a "Past Attendee Database"?

When people sign up for your events, they provide their information which we save for you in your account. You can then refer back to that information even after the event is complete.

Over time, your database will grow, which makes it easier to promote future events to people who have already attended one of your previous events.

Previous attendees are also much more likely to sign up again, because they know and trust you. This makes setting up and collecting registrations for future events much faster and easier.

How do I prevent random strangers from signing up for my event?

When you create a new signup form, we'll give you a link you can use to promote your event and ask people to sign up. We do not publish that link anywhere, so random strangers are not likely to find it unless they happen to be on your mailing list (or wherever you choose to promote your event).

As an added measure, you can optionally password-protect your signup page, so that only people with the password can see it.

What if I don't want people to make changes once they've signed up?

By default, people who signup for your event can make changes on their own if they need to. This makes it easier for you, because you won't have to deal with endless "Can you change my time?" or "I can't make it any more" emails and messages.

If you would like more control over changes to your event signups, you can optionally select a "prevent changes to existing signups" checkbox when you create your signup form, which will not allow people to make changes on their own.

Plans and Pricing

Is there a free trial?

Yes! We're not here to trick anyone, and we want to make sure Clipboard is exactly what you need.

Every new account includes a 2-week completely unrestricted free trial. You can test out every feature, add other event organizers to your account, and send us any questions that come to mind.

How do I know which plan is best for me?

Plans are based on how many active signup forms you need at a time, and how many other event organizers you want to have access to your account.

If you're flying solo and only need an event signup form every once in awhile, then the "Basic" plan is probably enough for you.

However, if you regularly manage signups and need to work with a small team of organizers, consider the "Pro" plan.

Check out the pricing page for more details on what each plan offers.

How do I get a free account as a teacher?

We appreciate all that teachers do, and are proud to be able to provide free "Pro" accounts to any teacher or educator that signs up.

All you need to do is sign up with your .edu email address, and you'll be automatically set up with a free account. If, for some reason, you don't have a .edu email address, simply reach out and let us know. We'll hook you up!

We realize this may also allows students with .edu email addresses to sign up for free, and we're ok with that too. Both teachers and students are in a similar boat: too much to do and not enough resources. We've got you covered!

What if I need more than the "Team" plan offers?

If you need more than the "Team" plan allows, just reach out to our Sales team and we'll be happy to discuss your specific needs.

What are the limits of each plan?

Take a look at the pricing page for details on what each plan provides.

In general, the plan you need will depend on how many active signup forms you need available for sign-ups at a time, and how many other people you need to give access to your account.

Support